Organizational diagnosis

Organizational diagnosis means the measurement of the actual state of an organization. Its main goal is to map resources within the company, discover possibilities, and identify challenges/problems. With the help of this diagnosis, we are able to get a deeper and wider understanding of the organization, and identify weak points, where changes are needed.

Applicable in the following areas:

• organizational culture organizational
• communication cooperation within and
• between departments organizational efficiency (at process level)

Applied tools:

• survey
• individual and / or group interviews
• situational analysis
• problem mapping
• network analitics
• satisfaction survey (employee, customer)
• mystery shopping
• workshops